Case studies > Reputation management in the public sector
The project at a glance
We work with a number of publicly funded organisations to help them understand the threats to their reputation and operations in the current environment. This work is then used to develop robust reputation management strategies and also to inform operational planning.
Objectives
- Identify the top 5 issues that impact organisational reputation
- Prioritise issues and stakeholders according to organisational needs
- Offer actionable insights and recommendations on how to manage issues and build relationships with stakeholders
Results
- A board/executive team report detailing core recommendations
- A longer report for communications, corporate affairs and marketing to help guide activity
- Graphical and narrative representations of findings